4 Reasons why Proactivity Matters
Timely Authorizations: Waiting for an adjuster’s response to treatment requests can stall an injured worker’s recovery. A proactive case manager follows up persistently, ensuring that authorizations are granted without unnecessary delays.
Coordinated Care: Medical providers often operate independently, which can lead to gaps in treatment or conflicting recommendations. A proactive case manager coordinates care among providers, ensuring a seamless treatment plan that aligns with the worker’s needs and the claim’s objectives.
Cost Efficiency: Delays and miscommunications can drive up the cost of a claim. By addressing potential issues before they arise, a proactive case manager minimizes unnecessary expenses and keeps the claim on track.
Improved Outcomes: When all parties are aligned and care is delivered without interruption, injured workers recover faster and more effectively. This not only benefits the worker but also reduces the overall cost and duration of the claim.
